Thursday, November 23, 2017
     

The Communications staff includes 11 full time and two part time dispatchers. Dispatchers answer and dispatch emergency and non-emergency calls for the following agencies:

  • Sheriff Deputies & Lake Patrol
  • Police Departments including:
    • Carbondale Police
    • Osage City Police
    • Melvern Marshal
    • Overbrook Police
    • Lyndon Police
    • Burlingame Police
    • Scranton Police
  • Wildlife & Parks and Corp of Engineer Rangers including:
    • Conservation Officers & Game Wardens 
    • Pomona & Eisenhower State Park Law Enforcement 
    • Melvern & Pomona Lake Park Rangers
  • Fire, EMS, First Responder, & Rescue Departments including:
    • Osage County EMS
    • Osage County Fire District #1—Carbondale
    • Osage County Fire District #2—Osage City
    • Osage County Fire District #3—Melvern/Olivet
    • Osage County Fire District #4—Overbrook/Michigan Valley
    • Osage County Fire District #5—Lyndon/Vassar
    • Osage County Fire District #6—Burlingame
    • Osage County Fire District #7—Quenemo
    • Scranton Fire
    • Reading Fire (Lyon County)
    • Lebo Fire (Coffey County)

The Osage County Sheriff’s Department utilizes an Enhanced 9-1-1 (E911) system. When you call 9-1-1 from a land-based telephone, the address, name, telephone number, and other information is displayed to the dispatcher. In January of 2007, we started receiving Phase II wireless 9-1-1 calls. This means that when you call 9-1-1 from a wireless phone, we receive your telephone number, the tower location that your telephone is using, andthe longitude and latitude where you are calling from. The longitude and latitude can be transferred to a map to pinpoint your location.

All dispatchers are NCIC certified by the Kansas Highway Patrol. Dispatchers are required to be certified within six months of employment. They are trained to use the computers to retrieve registrations, driver’s license, criminal history, and other types of information through all 50 states and Canada. They also are required to use NCIC to query, enter, and remove persons, vehicles, boats, and articles and other items that are missing, wanted, or stolen.

Dispatchers are also responsible for a number of other duties including: entering all civil process papers, warrants, and citations, and all calls for service into the computers, mailing first class and certified civil papers, making copies of reports to be forwarded to different departments, taking care of protection and restraining orders, monitoring weather conditions, and many other tasks other than just answering and dispatching calls.